CashCove respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, shared and protected when you use our website and related services.
This Privacy Policy describes how CashCove may collect, use, process, store and disclose information in connection with its website, digital platforms and related services.
By using the website or submitting information, you acknowledge that you have read this Privacy Policy and understand the practices described herein.
We may collect information that you provide directly to us, information generated through your use of the website and information received from permitted third-party sources.
The information collected may depend on the services you use and the stage of your application.
Personal information may include your name, mobile number, email address, date of birth, address, identification details and other information required for applicable services.
If you apply for a loan through the platform, we may collect information relating to your employment, income, requested loan amount, loan purpose, financial obligations and other information relevant to the application.
We may collect technical information such as device type, operating system, browser type, IP address, device identifiers and technical information required to operate and secure the website.
We may collect information about how you interact with our website, including pages visited, application activity, session information and general website usage.
Information may be used to provide requested services, process applications, communicate with customers, improve our platform, prevent fraud, maintain security and meet applicable legal or contractual requirements.
Information provided during an application may be used for eligibility assessment, credit assessment, risk evaluation and other applicable underwriting processes.
The assessment process may be performed by CashCove, an applicable lending partner or authorized service provider, depending on the applicable arrangement.
Where applicable, information may be used for identity verification, KYC, fraud prevention, credit checks and other verification processes.
Additional information may be requested where necessary to complete the applicable verification requirements.
The website may use cookies and similar technologies to maintain functionality, remember preferences, understand website usage and improve the user experience.
You may be able to manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.
We may engage authorized third-party service providers to support functions such as technology, hosting, communications, verification, analytics, payment processing and customer support.
Where CashCove facilitates access to loan products offered by a separate lending entity, relevant application information may be shared with the applicable lending partner for assessment, processing, servicing and other permitted purposes.
We take reasonable measures designed to protect information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary to provide services, complete transactions, meet contractual or legal obligations, resolve disputes, prevent fraud and maintain appropriate records.
We may contact you through phone calls, SMS, email, notifications or other permitted communication channels regarding your application, account, repayment, service updates or support requests.
Where permitted and subject to applicable consent requirements, we may send information about relevant products, services or offers.
You may have the option to opt out of certain promotional communications.
Our website may contain links to third-party websites or services. CashCove is not responsible for the privacy practices of independent third-party websites.
Customers should review the privacy policies of those websites before providing personal information.
Our services are not intended for individuals who are not legally eligible to use financial services. We do not knowingly seek to collect information from children through the website.
Subject to applicable law, you may have rights relating to your personal information, including rights concerning access, correction, updating or other permitted requests.
If you believe information provided by you is inaccurate or incomplete, you may contact us using the applicable support channel to request correction or updating, subject to verification and applicable requirements.
Where processing is based on consent and applicable law provides for withdrawal, you may request withdrawal of consent through the applicable channel.
Withdrawal of consent may affect our ability to provide certain services or process an application.
Information may be processed to identify, investigate and prevent suspected fraud, unauthorized activity, misuse of services and other security risks.
Information may be disclosed or processed where required or permitted by applicable law, regulation, court order, government authority or other lawful requirement.
If you have questions, concerns or complaints regarding the handling of your personal information, you may contact CashCove through the official contact details provided on the website.
Please include sufficient information to help us understand and investigate your concern.
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable requirements.
The updated version will be made available on this website with the revised effective or updated date.
For privacy-related questions, requests or concerns, please contact CashCove using the official contact information published on our website.
By using the CashCove website or submitting information through the platform, you acknowledge that you have read and understood this Privacy Policy, subject to your rights under applicable law.